Service provider

Description of Processing

Location of Processing

Amazon AWS

Cloud Hosting Provider -
Perspectium user name and email
Application log data
Limited temporary cache storage data processing results

US (us-east-1, us-west1, us-west-2)

* Specific locations available here.

Google Cloud Platform

Cloud Hosting Provider -
Perspectium user name and email
Application log data
Limited temporary cache storage data processing results

us-west1-b, us-west1-a, us-central1-b, us-central1-a, northamerica-northeast1-b, northamerica-northeast1-a, europe-north1-b, europe-north1-a, asia-east1-b, asia-east1-a

* Specific locations available here.

Salesforce Service Cloud

Provides customer relationship management -
Perspectium user email address and user ID
Account information
Contact history

US

ServiceNow

Manage support communication with customers -
Name, email, company name, orders, phone number

US

JIRA

Provides Engineering ticketing -
Customer Support escalations tickets may contain user email address and user ID
contact information; support details

US

Marketo

B2B Marketing automation

US, EU, and AUS, CA

Drift

Website chat bot

US, EU, and AUS, CA

Leadlander

Website visitor tracking software

US

The Smarketers

Marketing Agency with access to registered perspectium.com users via WordPress

India