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#
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Full entity name of Contracted Processor
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Description of Processing
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Country of Processing
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1.
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Microsoft Azure
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cloud hosting and infrastructure services
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USA (for projects configured and in our US data instance)
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2.
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Microsoft Azure
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cloud hosting and infrastructure services
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Singapore, South Africa, Brazil, Australia, Japan, Ireland, China, France, Netherlands, United Kingdom (for custom configuration projects by customer request to utilize worker instances in a country of the customers’ choosing).
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3.
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Microsoft Azure
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cloud hosting and infrastructure services
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Germany (for projects configured and in our EU data instance)
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4.
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Upwork
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Third party platform through which Idera, Inc (and therefore BitTitan) sources individual contractors who fill a variety of roles within the business
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Varies
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5.
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Salesforce
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Contains account information and personal contact information
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USA
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6.
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ZenDesk
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BitTitan's helpdesk ticketing system; contains account information required to resolve administrative and technical issues, such as customer billing information and customer contact information
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Available to be Hosted in the European Economic Area (EEA), the United States (US), Japan (JP), or Australia (AU).
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7.
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Cybersource
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E-commerce credit card payment system management company
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US, UK, and Singapore
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8.
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Chargebee
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Subscription billing and revenue management platform
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US, EU, and AUS
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9.
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Marketo
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B2B Marketing automation
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US, EU, and AUS
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10.
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Atlassian Jira
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Agile project management
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US, EU, Singapore, and AUS
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11.
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Outreach
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Outreach is a wall-to-wall sales engagement platform, impacting all customer-facing roles across the customer journey.
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US
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12.
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Avalara
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Sales tax and accounting
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US (full possible list is available here: https://www.avalara.com/us/en/about/locations.html)
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