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List of Sub-processors

Sub-processors used to provide infrastructure to support Qubole Data Service (QDS)

Service provider

Type of provider

Specific service or functions interacting with PII

Geographic location

Compliance Impact

Amazon AWS

IaaS

QDS user name and email

Application log data (potential PII)

Limited temporary cache storage data processing results (potential PII)

US (us-east-1, us-west-2) EU (eu-central1, eu-west) AP (ap-south, ap-northeast, ap-southeast)

GDPR Sub-Processor

Microsoft Azure

IaaS

QDS user name

QDS user email

Application log data (potential PII)

Limited temporary cache storage data processing results (potential PII)

East US

East US 2

Central US

South Central US

West US

Central India

South India

West India

West Europe

Southeast Asia

GDPR Sub-Processor

Google Cloud Platform

IaaS

QDS user name

QDS user email

Application log data (potential PII)

Limited temporary cache storage data processing results (potential PII)

us-east, us-west, us-central, northamerica-northeast

asia-east, asia-northeast, asia-southeast

southamerica-east

europe-north, europe-west

australia-southeast

GDPR Sub-Processor

Oracle Cloud Infrastructure

IaaS

QDS username and email QDS user email

Application log data (potential PII)

Limited temporary cache storage data processing results

US

GDPR Sub-Processor

Sub-processors used to support the operations and maintenance of QDS

Service provider

Purpose of Provider

Type of provider

Specific service or functions interacting with PII

Geographic location

Compliance Impact

SendGrid

Provides outbound QDS application alert and service emails to QDS user

SaaS

QDS user email address

US

GDPR Sub-Processor

Intercom.io

Provides in application user

communication service

SaaS

QDS user email address

QDS user ID

US

GDPR Sub-Processor

Zendesk

Provides QDS customer service ticketing services

SaaS

QDS user email address

QDS user ID

US

GDPR Sub-Processor

Salesforce Service Cloud

Provides customer relationship management

SaaS

QDS user email address

QDS user ID

US

GDPR Sub-processor

Pendo

Provides in-application user

communication and training

SaaS

QDS user email address

QDS user ID

US

GDPR Sub-processor

Qubole may also engage one or more of its affiliates to deliver services and to support customers on our behalf.

List of Affiliates

Affiliate name

Nature of Service

Location

Qubole Ltd

Business Development

London, UK

Qubole Software India Private Limited

Engineering

Bangalore, India

Qubole Pte Ltd

Business Development

Singapore