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Idera’s GDPR Commitment

 

Idera, Inc., together with its subsidiaries CopperEgg Corporation, Uptime Software, Inc. and Precise Software Solutions, Inc. (collectively, “Idera”) is committed to the General Data Protection Regulation (“GDPR”), which will go into effect on May 25, 2018. The GDPR regulation contains the most significant changes to European data privacy legislation in the last 20 years. It is designed to give European Union (“EU”) citizens more control over their data and seeks to unify a number of existing privacy and security laws under one comprehensive law. The GDPR applies to all companies that do business with EU citizens or process data of EU citizens regardless of the location of the company that is processing such data. To that end, the GDPR applies to Idera.

Our customers can trust that Idera has made GDPR a priority and has devoted significant and strategic resources toward our efforts to adhere to GDPR.

Like many other global software companies, Idera is in the process of rolling out its company-wide GDPR policy program starting on May 25, 2018. Idera appreciates that its customers have requirements under the GDPR, which are directly impacted by their use of Idera’s products and services, and Idera is committed to helping its customers fulfill their requirements under the GDPR and local law.

Idera will keep you inform through its website about its commitment to the GDPR requirements; however, should you have any questions or concerns, please do not hesitate to contact our legal department at compliance@idera.com.

Questions about GDPR?

If you have questions about Idera, Inc. or any of its subsidiaries CopperEgg Corporation, Uptime Software, Inc. and Precise Software Solutions, Inc. (collectively, “Idera”) IDERA 's GDPR commitment or if you would like to submit an inquiry about your personal data, please fill out and submit this form. An Idera IDERA representative will be in touch shortly.

Frequently Asked Questions about GDPR Compliance1

Idera, Inc., together with its subsidiaries, CopperEgg Corporation, Uptime Software, Inc., AquaFold, Inc, Precise Software Solutions, Inc. (collectively, the “Company”) prepare this document to help you clarify some common confusions around the General Data Protection Regulation (“GDPR”). The Company recognizes the importance of the evolving legal and regulatory landscape around information security and data privacy and remains firmly committed to GDPR readiness.

1NOTE: The above information is provided by the Company for informational purposes only and is not intended to serve as legal advice. You should contact your attorney to obtain advice with respect to any particular GDPR question, issue or problem.

Frequently Asked Questions about GDPR Compliance2 *Applicable only for CopperEgg customers

Idera, Inc., together with its subsidiaries, CopperEgg Corporation, Uptime Software, Inc., AquaFold, Inc, Embarcadero Technologies, Inc., Sencha, Inc., Precise Software Solutions, Inc., Embarcadero Technologies Europe Ltd., Gurock Software GmbH and Ranorex GmbH (collectively, the “Company”) prepare this document to help you clarify some common confusions around the General Data Protection Regulation (“GDPR”). The Company recognizes the importance of the evolving legal and regulatory landscape around information security and data privacy and remains firmly committed to GDPR readiness.

2NOTE: The above information is provided by the Company for informational purposes only and is not intended to serve as legal advice. You should contact your attorney to obtain advice with respect to any particular GDPR question, issue or problem.

Idera Security Statement

Idera Inc., together with its US subsidiaries, Uptime Software, Inc., AquaFold, Inc, Embarcadero Technologies, Inc., CooperEgg Corporation, Sencha, Inc. and Precise Software Solutions, Inc. (collectively, “Company”), is committed to respecting and protecting the privacy of its customers, partners and website visitors (collectively “You” or “Your”). For more information about our Privacy Statement, please go to Privacy Statement.

The security of your personal information is very important to the Company. We use robust security measures, which encompass both technical and organizational security controls, to prevent data loss, information leaks, or other unauthorized data processing operations. For example, the Company requires that its processors and sub-processors (collectively, “Vendors”) have implemented and maintain a security program in accordance with industry standards, specifically the Company Vendors shall include the following security program:

In addition, the Company requires its Vendors (i) to maintain a list of subprocessors that may process the Personal Data of Vendor’s, and make available such list to the Company; (ii) to require all subprocessors to abide by substantially the same obligations as Vendor under the Company Data Processing Agreement for Vendors.

The Company incorporates encryption, incident management, network and system integrity, and availability and resilience requirements into its security program.

The Company uses standard security protocols mechanisms to exchange the transmission of sensitive data such as credit card details. When you enter sensitive personal information such as your credit card number on our site, we encrypt it using secure socket layer (SSL) technology.

In the event that your personal information is acquired, or is reasonably believed to have been acquired, by an unauthorized person and applicable law requires notification, the Company will notify you by e-mail or mail. The Company will give you notice promptly, consistent with the reasonable needs of law enforcement and/or the Company to determine the scope of the breach and to investigate and restore the integrity of the data system.

If you have additional questions about privacy, please contact us at compliance@idera.com.